Execution is where strategy becomes tangible, and where a lot of campaigns quietly fall apart. CHM’s fulfillment services bridge the gap between what gets approved and what actually arrives in a vet clinic, a producer’s hands, or a consumer’s mailbox. We manage print production, kitting, direct mail, and rebate programs with the precision and compliance awareness that regulated industries require. We’ve run national-scale fulfillment programs for animal health brands across Canada, in English and French, on time and on brief.
• Brochures, detail aids, posters, postcards, and packaging for regulated brands
• Bilingual print production for national English and French campaigns
• Material sourcing, vendor coordination, and quality assurance
• Compliance review of all print materials prior to production
• Rebate program strategy and offer design for B2B and consumer audiences
• Submission, tracking, and redemption management systems
• Reporting on program performance, participation rates, and ROI
• Fulfillment of rewards via digital or physical delivery, gift cards, cheques, coupons
• Targeted mailing lists for vet, HCP, producer, and consumer audiences
• Bilingual direct mail execution for national Canadian campaigns
• Postage optimization and Canada Post compliance
• Delivery tracking and response management
• Veterinary clinic kits for product launches and ongoing vet education programs
• Conference and trade show kits for industry events
• Sales team materials kitted and distributed for field deployment
• Quality-checked assembly with accurate and consistent component inclusion
Fulfillment isn’t just a logistics function, it’s a compliance and quality function. Materials that go to veterinary clinics, healthcare professionals, or other retail environments need to be accurate, approved, and professionally presented every time. CHM has been managing this kind of fulfillment for decades. We’ve built the systems, the vendor relationships, and the quality controls that make it reliable at scale.
